# Azuga + Safety Cloud® Integration Setup Guide

06/04/2026 7:34 am CDT

HAAS Alert is dedicated to enhancing roadway safety through its Safety Cloud® digital alerting service. By integrating HAAS Alert with Azuga’s telematics platform, fleets— especially tow and emergency service providers—can warn motorists about roadside assistance activities. These real-time notifications prompt drivers to slow down, move over, and make safer on-road decisions. This integration helps reduce collisions and near-miss incidents by digitally alerting approaching motorists via in-dash systems (e.g., recent-model Stellantis vehicles) and popular navigation apps—without requiring additional hardware in most cases.

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## Integration Summary & Key Benefits

- **Roadside Safety Alerts**  
  - When tow personnel or fleet vehicles engage their lights or respond to an incident, Safety Cloud® sends alerts to nearby connected drivers.
- **No Additional Hardware (in most cases)**  
  - Existing Azuga OBD devices (on supported firmware) can trigger digital alerts; only minimal configuration is required via PTO to lighting or auxiliary switch.
- **Improved Incident Awareness**  
  - Allows approaching motorists more time to slow down and move over, helping prevent crashes and injuries.
- **Streamlined Activation**  
  - HAAS Alert handles billing and activation with the customer directly, reducing extra steps for Azuga.

## Integration Setup Process

1. **Confirm Eligibility & Requirements**  
   - **Azuga OBD Devices**  
     - Verify that the vehicles are equipped with supported Azuga devices (e.g., DCM970-21ZB70 or DCM970-21ZB1 for OBD-II, or DCM970-21ZB72 for JBUS) on the correct firmware version. Firmware must be 34D0015330 or higher; device configuration should end with _4 (PTO package enabled).
   - **PTO or Equivalent Digital Input**  
     - If you want to track a specific “on-scene” or “lights on” status via a digital switch, ensure the correct Azuga PTO cable (blue wire on 7th pin) is installed to send signals.
2. **Activation Coordination**  
   - Email [support@haasalert.com](mailto:support@haasalert.com) and include your Azuga CID (Customer ID)
   - HAAS Alert will enable Safety Cloud for your account and confirm any applicable monthly or per-vehicle fees
   - HAAS Alert handles all billing directly for Safety Cloud services
   - The activation process should take up to two business days following receipt of the email by HAAS Alert
3. **Device Installation & Configuration (Supported by Azuga)**  
   - Install the PTO Monitor Extension Cable (if needed for digital ON / OFF signals)  
     - Confirm the blue wire is pinned into the 7th pin of the OBD extension cable  
     - Verify the correct voltage signals for ON / OFF states (e.g., OFF = 0 volts, ON = 12 volts)
   - Connect the Azuga OBD Device  
     - Plug the Azuga device into the female OBD port, use a Y-cable extension where needed
   - Power & LED Check  
     - When connected, the Azuga device's LED should light briefly during initialization, then turn off  
     - Start the vehicle for 30 - 60 seconds to confirm data reporting and device health
4. **Testing & Go Live**  
   - **Roadside Test**  
     - Activate the vehicle's warning lights or relevant "on-scene" function to confirm that Safety Cloud digital alerts are generated.
   - **Monitor Alerts**  
     - Indications in the Safety Cloud Dashboard can confirm alerting behavior (e.g, vehicle icon turns orange when alerting)
     - Verify in Waze that hazards are appearing
   - **Full Deployment**  
     - Once tested, the integration is considered live
     - You should keep VINs and vehicle information current in Azuga to avoid any mismatched data

## Ongoing Management

- **Maintenance & Updates**  
  - If new vehicles are added, contact HAAS Alert to activate them under the same account
  - Keep Azuga device firmware up to date for reliability and feature compatibility
- **Troubleshooting**  
  - If alerts fail to trigger, check that the PTO/digital input is wired and signaling correctly
  - Confirm device power and connectivity (LEDs, ignition cycle behavior)
